What it does at your school or driving school
- Explains what you offer: courses and levels, licences, group timetables, prices and what's needed to enrol.
- Notes down everyone who's interested: name, phone number, course or licence, level, the times that suit them and, if it's for a child, their parent's details.
- Looks after your students: whether there's a class tomorrow, how to make one up, what time the theory test is, with what its document says.
- Picks up calls while you're teaching or out in the car, and leaves you a summary of them so you can call back.
Rules for your school
- When a child calls → also ask for their parent's name and phone number.
- When they ask whether there are places left in a group → don't promise it: note the course and say they'll confirm it.
- When they ask to change a driving lesson → note the day they had and the one they'd prefer, and say the change will be confirmed.
Each enquiry's details
As well as the name, the phone number and the reason, you ask for up to five details of your own: the course or licence, the level, the age, the times they prefer and whether they're a child. With children, what counts is their parent's consent: that's why it's worth noting the parent's details. Each enquiry reaches your dashboard in order, so you can call them and enrol them.
What it would cost you
0.13 € per minute of conversation, VAT included and billed by the second. An example to give you an idea: 12 calls a day lasting 3 minutes, 22 days a month, come to 792 minutes: 102.96 € a month. If more people call in September, you pay more that month; if hardly anyone calls in August, you pay hardly anything. You start with 20 free minutes, no card needed.
What it doesn't do yet
- Enrol students or book driving lessons in your management software: it notes down the enquiry and you enrol them.
- Take the enrolment fee: Voani can't take payments.
- Connect to the school's phone: coming very soon. Today you create it and try it from your browser.
To handle callers interested in buying, see also Answer every interested customer.